Question 1

What are log-lap panels?

Accepted Answer

Log-lap is thick, horizontally laid timber cladding with a rounded, log-style profile. The boards interlock to shed water and give a strong, solid wall that looks beautiful and lasts.

Question 2

How long does it take?

Accepted Answer

Every building is made to order and is ready in 5–10 working days. Delivery dates can be booked from 10 days after you order.

Question 3

What base do I need?

Accepted Answer

Your building must sit on a firm, level base (concrete, patio slabs or compacted gravel) in an area free from flooding. This is a condition of the guarantee. The building does not include a floor.

Question 4

What is a field shelter?

Accepted Answer

A field shelter is built just like our stables — the same pale green-treated log-lap and 8ft front to 7ft back mono-pitch roof — but the front is fully open, with no doors, windows or partitions. It gives horses shelter from rain, wind and sun out in the paddock.

Question 5

Do I need planning permission?

Accepted Answer

It depends on your site. You are responsible for checking with your local council before ordering.

Question 6

How does payment work?

Accepted Answer

You pay a 30% deposit when you order. Your card is saved securely and the balance is charged automatically 3 days before your delivery date, or when your order is ready to collect.

Question 7

Can you assemble it?

Accepted Answer

Yes — professional assembly is available with delivery for a fixed fee, shown at checkout.

Question 8

Where do you deliver and how much does it cost?

Accepted Answer

We deliver up to 350 miles from our yard near Pontypool (NP4), charged at £2 per mile one way with a £100 minimum. Collection is free.

Question 9

Can I get a custom size?

Accepted Answer

Our online designer covers 8×12ft to 12×30ft. For anything else, contact us for a bespoke quote.

Question 10

What does the guarantee cover?

Accepted Answer

15 years structural, provided the timber is treated with a suitable wood preservative every year and the building sits on a firm, level base (concrete, patio slabs or compacted gravel) with no flooding. Damage caused by horses or other livestock, misuse or poor maintenance is not covered. The EPDM roof upgrade carries a 30-year guarantee.

Frequently asked questions